Payment Information and Options at Betandplay Casino
For a hassle-free deposit and withdrawal process, Betandplay Casino advises verifying your account as early as possible. You can easily complete this process by going to your Player Profile, selecting the “Verification” option, and uploading the required documents, such as proof of ID, address, and payment method.
Once your account is verified, you can choose from a wide variety of payment methods, including credit and debit cards, web wallets, and more. As a crypto-friendly casino, Betandplay also supports deposits and withdrawals with multiple cryptocurrencies, all without any payment fees.
The minimum deposit and withdrawal amount is set at €20, with maximum limits determined by the payment provider. Withdrawals are capped at €7,500 per week and €15,000 per month, though VIP players may qualify for higher limits.
In the event of winnings exceeding €15,000, Betandplay Casino may distribute payments in monthly installments of up to €15,000 until the full amount is settled. However, all progressive jackpot wins are paid in full without installment plans.
Customer Support at Betandplay Casino
Betandplay Casino provides multiple avenues for customer support, ensuring you can get help whenever needed. The fastest option is their 24/7 live chat, where you’ll initially interact with a chatbot capable of addressing common questions or connecting you to a live agent if further assistance is required. Live chat support is available in six different languages to accommodate a global player base.
For more complex issues or if you prefer an alternative method, you can also reach out to the casino via email. The support team closely monitors their inboxes and aims to respond promptly. Additionally, the casino offers an online contact form in the support section, allowing you to submit your query and receive a response via email.
If you prefer self-help options, the FAQ page is a valuable resource. It covers a wide range of topics, including account management, deposits, and the verification process, helping you find answers to common questions quickly and easily.
Games at Betandplay Casino
Betandplay Casino boasts a diverse games lobby, offering an impressive range of titles from both well-established software providers and emerging studios, like Winfinity live casino and slots. The collection includes a wide variety of online slots, table games, and live casino games from top providers such as Winfinity, ensuring that players have access to a broad selection of entertainment options.
To enhance your gaming experience, you can filter games by provider, allowing you to focus on your favorites, or you can browse through the entire selection at once. Each game is clearly labeled with its developer, so you always know who created the game before you start playing. Categories like Bonus Buy and Megaways are also conveniently organized for easy access.
In addition to slots, Betandplay Casino offers a variety of table games, instant win options, and a live casino section featuring top-tier games from renowned providers like Evolution Gaming, ensuring a premium gaming experience for all players.
Betandplay Casino’s Commitment to Responsible Gambling
Betandplay Casino is committed to fostering a responsible gambling environment and offers a range of tools to help you manage your gaming activities. Through the Personal Limits feature, you can set limits on your losses or wagers, which can be easily accessed and adjusted within your account.
If you feel the need to take a break, you can activate a self-exclusion period directly from your account for a specified duration. Alternatively, you can request self-exclusion by reaching out to the support team, who are trained to assist with responsible gambling measures.
For additional support, Betandplay Casino’s responsible gambling section provides contact details for external organizations and support groups, ensuring that help is always available when needed.